Viral Safety

The most important principle is that you, and those you meet, are as safe as possible. This is critical and our number one priority to protect you, the person you are supporting, the wider community, and health and care services.

Please do not leave the house if you show any symptoms of the virus or any infection or illness OR should be self-isolating for any other reason (e.g., if you are >70 years old or in a vulnerable group).

For the latest advice about coronavirus see

Otherwise please follow the below steps:

  1. Begin with clean hands.

    Wash your hands for 20 seconds before leaving the house to volunteer.

  2. Keep social distance between yourself and the isolating person.

    You need to keep a 2m (6 feet) distance with others.

    When you knock on a door or ring a bell, step back a few paces. This will keep social distance.

    You must not go into the house of anyone isolating. They are either isolating because they have symptoms, or because they are vulnerable. Do not risk catching it, or spreading it.

  3. End with clean hands.

    When you are go home, wash your hands for 20 seconds.

Version: 1.5Approved: Resilience teamDate: 26/03/20